Terms of Service
Effective Date: 08/01/2024
1. Introduction
Welcome to Estevane Notary Services. By using our services, including our subscription plans, pay-as-you-go services, and prepaid package services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services
We offer subscription-based services, pay-as-you-go notarization services, and prepaid package notarization services. Subscription plans provide a set number of notarization sessions per month. Pay-as-you-go services allow clients to pay for one session at a time, while prepaid packages offer a discounted rate for purchasing multiple sessions in advance.
3. Subscription Plans
Monthly Subscription: Your subscription will automatically renew each month on the billing date.
Cancellation: You may cancel your subscription at any time before the next billing cycle. Cancellation requests made after the billing cycle has begun will apply to the following month.
Unused Sessions: Unused sessions will be automatically credited to the next billing cycle, valid for one month only. Credits expire after the following month and do not roll over further. Premium subscribers are not eligible for session credits.
Discount Codes: Subscribers receive a discount code each month, which can be used 3 times for free single notarization sessions or, in the case of Premium subscribers, for 1 free 2-session notarization and 5 free single notarizations.
Changes to Subscription: We reserve the right to change the pricing or features of our subscription plans. Any changes will be communicated to you in advance and will apply to the next billing cycle.
4. Single Notarization Services
Payment: Payment for single notarization services is due at the time of booking. Each session is billed individually, and there is no commitment beyond the single session purchased.
Expiration: The session purchased must be used within 30 days of purchase. Unused sessions will expire and are non-refundable.
5. Prepaid Package Services
Payment: Payment for prepaid packages is due at the time of purchase. Clients receive a discounted rate by purchasing multiple sessions in advance.
Session Usage: The sessions included in a prepaid package must be used within 30 days of purchase. Unused sessions will expire after 30 days and are non-refundable.
No Credit Policy: Unused sessions will not be credited for future use, except for the outlined 20% discount.
Discount Calculation: Clients may notify us within 7 days after the 30-day period ends if they have unused sessions, and a 20% discount on a future purchase will be provided for the value of unused sessions.
6. Fees and Charges
Service Fees: Fees for each service are listed on our website. We reserve the right to change our fees at any time. Any changes will be communicated in advance.
Additional Charges: Additional charges may apply for expedited services, additional documents, or other services. These charges will be clearly communicated at the time of booking.
7. Refunds and Credits
Refunds: Payments for services are non-refundable. However, we may issue credits in specific circumstances as outlined in these terms.
Credits: Any credits issued for unused subscription sessions will be applied to the next billing cycle but will not roll over beyond one month. Premium subscribers do not receive credits for unused sessions.
8. Limitation of Liability
Estevane Notary Services is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the amount paid for the specific service in question.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
10. Governing Law
These Terms of Service are governed by the laws of the State of Texas, without regard to its conflict of laws principles.
11. Changes to Terms
We reserve the right to update these Terms of Service at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: Support@estevanenotaryservices.com
Phone: (956)332-6710